During this uncertain time in our society, information is changing rapidly. We remain transparent in our communication to you and vigilant in protecting the health and well-being of our members, staff and the community.

Due to the recent confirmed cases of COVID-19 (Coronavirus) in our communities and to encourage social distancing, Nymeo is modifying the operating hours and access of our branches.  

Effective Monday, March 16th

The following branches are temporarily closed until further notice:

Ft. Detrick Branch
1520 Freedman Drive
Ft. Detrick, MD 21702

Adelphi Branch
2800 Powder Mill Rd.
Adelphi, MD 20783

Germantown Branch
11717 Exploration Lane
Germantown, MD 20876

 

Effective Wednesday, March 18th

The following branch is temporarily closed until further:

Nymeo Westridge Branch
1041A West Patrick Street
Frederick, MD 21702

 

The following Nymeo branches will be open for Drive-Thru service only. Lobby service will not be available.
Operating hours will be extended until 6 pm Monday - Thursday, 7 pm on Friday, and 2 pm on Saturday

Thomas Johnson Branch
193 Thomas Johnson Drive, Suite F
Frederick, MD 21702

Buckeystown Branch
5301 Buckeystown Pike, Suite 205-D
Frederick, MD 21704

Bank Street Branch
1 Bank Street , Suite 100
Gaithersburg, MD 20878

 

(Members with safe deposit boxes should access them by Tuesday, March 17th as they will be unavailable until the branch lobby’s reopen.)

We anticipate resuming normal business operations in the future and will reevaluate in the future as we continue to follow recommendations from state and local officials and the Centers for Disease Control.

Digital Banking: We strongly encourage you to use Nymeo’s digital tools and resources for self-service banking and 24/7 account access. You can access your accounts online or by using the Nymeo Mobile app. If you are not enrolled, you can do so here.

ATMs Use your Nymeo Visa Debit Card at over 85,000 ATMs across the nation free of charge. It’s easier and faster to manage your accounts digitally, especially since call-wait times could be longer than usual. More information here on ATM locations.

We strongly encourage you to use Nymeo’s digital tools and resources for self-service banking and 24/7 account access. You can access your accounts online or by using the Nymeo Mobile app at your convenience. From there, you can make payments, view transactions, check balances, find an ATM and more. Members can use their Nymeo Visa Debit Card at over 85,000 ATMs across the nation free of charge. It’s easier and faster to manage your accounts digitally, especially since call-wait times could be longer than usual.

Financial Support and Assistance We know that many of you have been especially impacted by workplace changes due to COVID-19. As your credit union, we are committed to helping members who may be experiencing financial hardship and have several financial options available. Look for more information about ways we can help via emails, the Nymeo website and social media.

Safe and Secure With all the uncertainty we are facing, we want to reassure you that your funds are always safe and secure with our credit union. All deposits are federally insured up to $250,000 through the National Credit Union Share Insurance Fund, regulated by the National Credit Union Administration (NCUA).

As always, please give us a call if you need assistance or have concerns. You can reach us at 855-436-4100 or email info@nymeo.org.

Thank you for your understanding and support. Stay safe and be well.

 

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