Nymeo’s Automated Telephone System, known as NATE, can be reached 24/7 by dialing 1-855-436-4100 and selecting Option 1.  NATE is also bilingual!  You have the ability to use the automated system in English (press 1) or Spanish (press 2).

With NATE, you can:

• Obtain balance information on your checking, savings, or loan account.

• Verify transactions on your account.

• Make account transfers.

• Make a loan payment.

• Make a member-to-member transfer. 

CardValet can be used with your Nymeo Visa Debit Card!  Features available include: 

Fraud Protection: 

• Real-time alerts to let you know when your card is being used. 

• Define when and how your cards can be used by establishing controls for dollar amount limits, merchant categories, transaction types and geographical locations. 

• Turn your cards off if you have misplaced them, and turn them back on when you’re ready to use them! 

Control Spending: 

• Set spending limits for general use or specify merchant types, such as gas, groceries or retail stores. 

• Establish controls by location

Review Balances and Transactions: 

• Monitor recent card transactions anytime, anywhere in the card valet app. 

If you are traveling out of the country you will need to notify us of your travel dates and destinations.  This is critically important if you plan to use your Nymeo Visa Debit Card or Nymeo Visa Credit Card.  If we are not notified your card may be blocked when you try to use it.  Foreign transactions are blocked to protect your account from potential fraud.
 
You can notify us by submitting a travel notification in online banking.  It’s convenient, secure and easy!  Log into online banking, click on settings, click on travel notice, complete the requested information and submit!  Please be sure to give us 24 hours notice before you travel (excluding weekends).  

If you need immediate assistance or are unable to submit a travel notification through Nymeo’s Online Banking, please contact us at 855-436-4100.  

Notary services and Signature Guarantees are available by appointment. Please call our Member Resource Center at 1-855-436-4100 for scheduling. 

Notary services are free for Nymeo members!  We do charge $2.00 per stamp for non-members.