To help you get the most out of Nymeo's My Nymeo Online Banking service, we've compiled this list of commonly asked questions. If your question is not addressed here, please send us an email and we'll respond as quickly as possible.
We offer member's a fleet of Nymeo ATM's to use for free with their Nymeo Visa Debit Card! We also have a partnership with Co-Op and Allpoint, so Nymeo members can use over 85,000 ATMs across the nation free of charge! Search here for an ATM near you.
Members who use a non-Nymeo, Allpoint, or Co-Op machine will be charged a $1.50 fee by Nymeo in addition to any fees charged by the owner of the ATM.
Member Rewards is our way of saying thank you to our Visa credit cardholders! We want to keep it simple, so we give you 1 point for every $1 you spend. Points can then be redeemed for cash back, gift cards, or a charitable donation. If you don't have a Nymeo Visa Credit Card, apply today!
Nymeo's routing number is 255074988.
Member Rewards is our way of saying thank you to our Visa credit cardholders! We want to keep it simple, so we give you 1 point for every $1 you spend. Points can then be redeemed for cash back, gift cards, or a charitable donation. If you don't have a Nymeo Visa Credit Card, apply today!
When logged into your account select your Visa Credit Card from the Dashboard and then view transactions. A new window will open with detailed credit card information including your Member Rewards points and a link to redeem them!
Your rewards balance can easily be found in the upper left hand corner of your monthly credit card statement or within Online and Mobile Banking. When logged into your account select your Visa Credit Card from the Dashboard and then view transactions. A new window will open with detailed credit card information including your Member Rewards points and a link to redeem them!
If you are traveling out of the country you will need to notify us of your travel dates and destinations. This is critically important if you plan to use your Nymeo Visa Debit Card or Nymeo Visa Credit Card. If we are not notified your card may be blocked when you try to use it. Foreign transactions are blocked to protect your account from potential fraud.
You can notify us by submitting a travel notification in online banking. It’s convenient, secure and easy! Log into online banking,
- Go to the message section, you may get there by using the drop down arrow located next to your name or by selecting the more button and then messages
- Select Compose new message
- Choose subject Travel Notification
- Then of course fill in your travel information and send!
Please be sure to give us 24 hours notice before you travel (excluding weekends).
If you need immediate assistance or are unable to submit a travel notification through Nymeo’s Online Banking or our Mobile App, please contact us at 855-436-4100.
Nymeo members may request to wire money to another person or business by completing our online wire transfer form. If you are wiring money to your Nymeo account, you will need your Nymeo account number and Nymeo's routing number which is 255074988.
Nymeo’s Automated Telephone System, known as NATE, can be reached 24/7 by dialing 1-855-436-4100 and selecting Option 1. NATE is also bilingual! You have the ability to use the automated system in English (press 1) or Spanish (press 2).
With NATE, you can:
• Obtain balance information on your checking, savings, or loan account.
• Verify transactions on your account.
• Make account transfers.
• Make a loan payment.
• Make a member-to-member transfer.
If you are traveling out of the country you will need to notify us of your travel dates and destinations. This is critically important if you plan to use your Nymeo Visa Debit Card or Nymeo Visa Credit Card. If we are not notified your card may be blocked when you try to use it. Foreign transactions are blocked to protect your account from potential fraud.
You can notify us by submitting a travel notification in online banking. It’s convenient, secure and easy! Log into online banking,
- Go to the message section, you may get there by using the drop down arrow located next to your name or by selecting the more button and then messages
- Select Compose new message
- Choose subject Travel Notification
- Then of course fill in your travel information and send!
Please be sure to give us 24 hours notice before you travel (excluding weekends).
If you need immediate assistance or are unable to submit a travel notification through Nymeo’s Online Banking or our Mobile App, please contact us at 855-436-4100.
Notary services and Signature Guarantees are available by appointment. Click here to schedule an appointment today.
Please note, Notary services are available for both members and non members. Signature Guarantees are available for Nymeo members only.
Notary services are free for Nymeo members! We do charge $2.00 per stamp for non-members.
Signature Guarantee's are free for members. This service is not available for non-members.
We have coin-counting machines at the following locations:
Frederick - Buckeystown (5301 Buckeystown Pike)
Frederick - Thomas Johnson (193 Thomas Johnson Drive)
Gaithersburg-Bank Street (1 Bank Street).
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