Phone Support

Contact us by phone and speak to a local Financial Concierge.
1-855-436-4100
Representatives are available
Mon - Thur: 8 am to 6 pm ET
Fri: 8 am to 7 pm ET
Sat: 9 am to 3 pm ET.

Secure Message

If you want to send a secure message about your account, sign into online banking, choose "Messages", then "Send us a message"
Send a message

In Person

If you'd rather talk face-to-face, our team members at any of our branches can help.
Find a branch near you or schedule an appointment.

Chat With Us

The chat icon is located throughout the website on the right. Just click that icon to start chatting or click here.

Website Forms

Here you'll find some of our most commonly used forms! Click on the name of the form you need, complete it, and then submit electronically.
View our forms

Social Media

Connect with us to ask a question, report an issue or just tell us what you think.
Facebook | Twitter | Instagram
Note: Never reveal personal and confidential information on a social media post, especially about your account.

Information Requests

If you would like general information about the credit union, seeking financial education information, or interested in Nymeo sponsoring your program or event, please use the request forms below:

• Request General Information
• Request Community Support or Sponsorship 
• Request Information on Financial Literacy

Send an Email

General Member Inquiries: 
info@nymeo.org
Mortgage Information:
mortgage@nymeo.org

Send a Fax

If you prefer to send your information via fax, send it to 240-436-4136.

Mailing Address

Concerns

Please mail or fax a letter addressed to:
Nymeo Compliance Department
5210 Chairmans Court 
Frederick, MD 21703
Fax: 240-436-4165