If you do not have the Nymeo Mobile App or do not wish to enroll in Digital ID, you may still contact us to receive support; however, we will continue to use other methods of authentication (picture ID or personal questions to identify yourself).

Yes. For both Android and iOS, the current version and the most recent major versions are supported.

No. Digital ID is fully integrated within the Nymeo Mobile App.

If you lose your phone, your personal information remains encrypted and protected.